These are our Booking Conditions:
Booking and Payment
Your Booking is with New Horizon Sailing.
Your payments are deposited into a client account and released on completion of your holiday.
Provisional bookings accepted by telephone or E-mail will be held for seven days. A completed and signed booking form together with a deposit of 25% of the total cost is required to secure a booking.
We will send you a receipt showing the balance which is due 60 days before departure.
All prices quoted to you include VAT (if applicable).
If you cancel less than 60 days before departure we will refund all but half of the deposit provided that we are able to re-sell your place(s). If we are unable to re-sell your place, no refund will be made.
If through unforeseen circumstances we have to cancel your cruise we will offer you an alternative date(s) and if this is not acceptable to you, everything already paid to us will be refunded and we have no further liability.
The yacht insurance does not cover you for accidents or loss or damage to personal effects unless caused by our negligence.
It is your responsibility to ensure that you have insurance appropriate for the area of the cruise to cover medical, personal accident, holiday cancellation and loss or damage to personal effects.
The description of the Yacht and equipment is intended to be accurate but we are not liable for any minor inaccuracies.
The decision of the skipper is final in all matters related to the operation of the yacht and her itinerary and we will not be liable if, for example, it is necessary to delay departure or arrival, or vary the cruising area for any reason including weather, fitness of the crew, malfunction of the yacht systems etc.
The skipper may add a second crew at his discretion.
Equality & Diversity
Our policy is to accept applications from any person aged 18 years or over. However, applicants should be fit enough to participate in activities around the yacht, including being able to board the yacht via ladder from the tender, enter a life raft in emergency and move safely around the different levels of the yacht. If in doubt, please discuss with us before booking.
Children under eighteen are welcome if they are with an adult, parent or carer. Children under sixteen are not accepted except on wholeboat charters with their family.
We will hold on file the minimum necessary data relating to customers and undertake to keep it confidential and not pass it on to any third parties.
If we are unable to resolve a dispute to your satisfaction, we will seek help from an independent arbitration service or from the RYA in the case of RYA training courses. English law applies.